Bad Service

I was told my account is in arrears, i was told what amount to pay, i did that as soon as possible, as i was not aware of the arrears. I paid the Amount on Monday 06/11 but still today my cellphone account is suspended/ blocked. When i phone them to re-activate my account, they tell me a bunch of stories. This is poor customer service indeed, just cant wait to for this contract to come to an end!!!!