Bad Service

<p>Mr Price Mobile is the worst.</p> <p>I had this contract for 2 years, struggling to cancel the contract. Send an email in May 2016 requesting to cancel the contract, sucessful to no avail. Paid the contract every month. Contract came due for an upgrade in October 2016, all consulatnt very quick to contact you to upgrade. I tried phoning more than once to be on hold waiting for a agent for more than 20 minutes, who has that type of airtime to waste??? Eventually 13th December 2016 I send and email request AGAIN to cancel to contract only on 23rd Janury 2016 received a reply stating if I would like to keep the number or cancel the number as well, more than a month later. I rep**** stating that they can disconnect the number as well. No reply was ever received stating that they have now canceled the contract, they have disconnected the sim but keep charging me every month for it, last payment that went throught was on the 27th of January 2017. I stopped the debit order and reversed it only to receive a sms from a debt collecting company stating that I have been handed over by them for not paying, phoned the company and they can not assist me if I can not sned them the email from MRP Mobile stating that this contract has now been cancel as mentioned NEVER received such an email, but the sim was disconnected! As stated I canceled the contract so WHY MUST I KEEP PAYING FOR SOMETHING THAT HAS BEEN DISCONNECTED AND IS NOT IN USE. This is pathetic, your service is terrible. And there is definately not good communication between yourself as a company and the client. I will not recommend MRP Mobile to ANYONE.</p>