Bad Service

<p>I took out a mobile contract with Mr Price mobile about 4 months ago,for the past 3 months i have not been able to access my data bundles and use them.</p> <p>The contract phone i took out is charged R259.00 per month,however from the on-set they have been debiting about R279.00.For the month of October they debited R627.00 from my account without any valid explanation.</p> <p>I have been enquiring about it ,however i have been told that my quirie has been escalated to the manager and that i will get a response.since today i have not been given answers.</p> <p>on the month of December they debited on the 15th,of which they should only debit on the 1st of January 2017.This resulted with me dishonouring debits as i have not been paid yet.I had to pay about R400 as debit penalty.</p> <p> </p> <p>The reference number for the quiry is ********** .The manager's email adress is ********** <p> </p> <p>Please Help!!!!</p> <p> </p> <p> </p>