bad service

<p>I signed up for a 24month contract with mrp mobile and agreed that they will debit my account on the 1st of everymonth. they started debiting my account on the 1st of December 2014 which means their last day of the debit order was supposed to be on the 1st of November 2016, But then I was suprised when they debited my account on the 1st of December 2016 and then I called them on the 2nd of December 2016 to ask why they debited my account as it was a 24 month contract and a consultant told me that i did call in to cancel my contract so it was ongoing.I then asked her to cancel it and move my number to pre-paid and she said it will be done in the next 24 hours. I received a message on the 6th of December 2016 saying my account will be debited on the 15th December 2016 because its the festive season,then I called the customer service on the 9th December 2016 and i was told that their system shows that they started debiting my account on the 1st of January 2015 and the end date for my contract is November 16th 2016.I really do not understand what MRP MOBILE wants,they wanted me to call and cancel my contract after 24 month of which I did but they still want to debit my account and at this point i would really not advise anyone to sign up for any cell phone contract with MRP MOBILE</p>