1 reviews | Active since Oct 2016
Bad Service
<p>I took a contract with Mr Price Mobile earlier this year. After 2 months the phone had a screen problem and would not work. I contacted Mr Price Mobile and they collected the phone and i did not hear from them. I phoned them and they said it would take 21 days. The phone was collected on the 4th of August 2016 and i still haven't received the new phone. I always have to contact them and they do not keep me updated on the phone, when i do speak to the call center they keep telling me the warehouse wont answer the phone. They keep telling me they will get back to me but they don't. I have posted on their Facebook page and they asked me to email them which i did but still no phone. Their service is terrible. I have been paying for a phone i do not have!! What more can i do?</p>
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
I received this Request no 152536 when i emailed ********** 10 days ago! Not sure if this helps.
I received this Request no 152536 when i emailed ********** 10 days ago! Not sure if this helps.
I have just received a delivery from the courier company from MRPmobile.
I took out a contract for a SAMSUNG J1 and received a HISENSE U601....what's going on? Why do i receive a phone that i did not sign a contact for, it is not what i am paying for and why has nobody even called to explain why i received this phone.
I have just received a delivery from the courier company from MRPmobile.
I took out a contract for a SAMSUNG J1 and received a HISENSE U601....what's going on? Why do i receive a phone that i did not sign a contact for, it is not what i am paying for and why has nobody even called to explain why i received this phone.
