1 reviews | Active since Jun 2016

29 Jun 2016, 12:10

bad service

<p><span style="color: #555555; background-color: #ffffff;">I given my phone in for repairs 6 days after receiving it .. it's now being two month and I haven't receive it or had anyone contact me about it ... I phoned the call centre 3 times last week n 2times this week .. each person is telling me a different story where my phone is .. on Monday when I called in I was told I would be receiving the phone during this week today when I called in I was that they don't know where the device is n they would call me to let me know when I would receive it .. it's been two month without the phone yet I'm still paying for a phone that I only used for 6days .. n it seem like the staff at the call centre doesn't know what they doing </span></p>

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Replies (1)
MRPMobile
MRPMobile's reply29 Jun 2016, 12:32
Official

We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.

Many thanks,

mrpmobile