Bad relationship

I did open an account with Mr price they offered me a sim which I did not intend to use one lady called me and pressured me to port my number to their Sim since it offers numerous features, since then I've have been able to use, I opened my phone out of anger I lost the Sim I went to their store we tried querying everything they failed to do a Sim swap even gave me three Sim cards to go with as they are experiencing network problem it's over the months now since they promised a consultant will call me to fix everything and reconnect le of which I lost hope because that was not for the first time I had complained in their stores and promised to call my worry is they keep on debit while am not using their Sim service the worst regret of all time because that number is my main number which has 3 ewalets I can't access them too bad service, from here I promise am taking you to consumer act all those 99rand you are deducting interest will be recurring you seem not to care about your clients this is complete ******* how many things could I be loosing business deals since this is my main number