1 reviews | Active since Jul 2016

26 Jan 2017, 10:01

Bad Customer Service

<p>A sales lady from MRP Mobile called me on 25 January 2016 and advised I qualify for a Samsung Galaxy Grand Prime Plus contract .While she confirmed my details the call cut and she never contacted me back. I then called ***and the customer service person also just said they will call you back Sales can only make outbound calls and I asked if there is no one else to assist and she kept on saying in a rude manner they'll call you back. Can someone urgently assist me in completing the process please. </p>

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Replies (1)
MRPMobile
MRPMobile's reply26 Jan 2017, 11:37
Official

Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.

Warm Regards,

mrpmobile