1 reviews | Active since Nov 2016
Bad customer service
<p>So i baught this tablet over the phone. agent advised and confirmed with her manager that the amount is capped at R119 a month. however different amounts was taken from my bank account. I've send emails with no replies. eventually i came through to someone who finally helped me. I then made a full payment to get the contract cancelled like i was advised, I've called back just to find out there is a R1, something outstanding and if i dont pay that they will debit my account after i made this full payment. mrpmobile is the worst company to deal with not to talk about mrp. ive close the account and on that same day a R15 was charged to my acc. so after spending a half an hour in a que to get this sorted to find out there systems are offline. i had to stand in the que on three occasions to get this sorted and the nerve they called me like ten times a day and when i finally answered they try and sell insurance. like really, you were robbing me for a few months and if i didnt loose my bank card i wouldnt have known coz i asked the consultant to have a look. never in my life will i deal with mrprice</p>
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
Thank you for taking the time to let us know about your experience. One of our customer care consultants will be in contact with you shortly.
Warm Regards,
mrpmobile
