JS
Jean S
1 reviews | Active since Jan 2019
28 Nov 2019, 09:34
AVOID MRP MOBILE LIKE THE PLAGUE
Avoid them like the plague. I have been trying to get details of overcharging since April 2019. They present debit orders at will and do not substantiate with invoices. They send statements with no details. They accuse you of having insufficient funds to meet debit orders. They do not read their mail properly. The consultants are rude and abrasive and each one promises to sort it out. I send all the proof and have this morning done so for the 4th time. As the SIM is now blocked I have not used airtime since April of this year, although I have undertaken to pay the contract amount via EFT (which I do) until the end of the contract term. AVOID THEM as they are totally ***********.
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Replies (1)MRPMobile's replyOfficial
28 Nov 2019, 10:39Hi Jean S
Thank you for taking the time to let us know about your dispute. One of our customer care consultants will be in contact with you shortly.
Regards,MRPMobile
Thank you for taking the time to let us know about your dispute. One of our customer care consultants will be in contact with you shortly.
Regards,MRPMobile
MRPMobile's reply28 Nov 2019, 10:39
Official
Hi Jean S
Thank you for taking the time to let us know about your dispute. One of our customer care consultants will be in contact with you shortly.
Regards,MRPMobile
Thank you for taking the time to let us know about your dispute. One of our customer care consultants will be in contact with you shortly.
Regards,MRPMobile
