Appaling Communication \ Service

Incredibly Disappointed and frustrated. Mr Price Mobile sold me a monthly data package without informing me that my number will be barred from topping up with any other network, and that I am unable to load more data \ airtime than is allocated by their package, So I upgrade the package with them only to have my service completely disconnected. Phone the call centre and agent's response is sorry there was a problem activating, no notification, resolution or feedback?? My number is now barred, unable to make calls, receive SMS's or use data, to cancel their package I need to cancel the number, go to a store and initiate a SIM swop which the agent advises could take up to a week. Absolutely appalling service and communication, would have never signed up if this information was shared initially. I would strongly advise to stay away from any mobile services offered by MRP Mobile.