ANYTHING BUT SIMPLE - AIRTIME AND DATA TOP UP!!

I recd a leaflet with my statement this month - simple top up of data and airtime using your mr price store account. After trying out the facility numerous times, I was still unable to recharge data or airtime on two different numbers. I eventually did get a R29 airtime voucher successfully delivered to my phone however on entering the information, I was advised there was yet another error.The number to call for assistance is *** which is the Mr Price help desk. On calling this morning for assistance I was instructed she could not help me and I need to phone Vodacom. Why offer a service when you cannot support it properly. Don't send out something purporting to be 'simple' when they are all sorts of other conditions and scenario's. Take responsibility for the service YOU offer, stop reneging on your responsibility. As your calls are recorded you will be able to listen to the calls from this morning at around10:06!