ML
Mariehet L

1 reviews | Active since Nov 2015

23 Nov 2015, 11:55

Amount charged not amount sold over the phone!

I recently received a call with an offer as a good customer from Sheetstreet/Mr Price to get an Tablet for only R99 per month.<br> <br> I had repeatedly asked the consultant if that is the real amount I will have to pay, as I am connecting to wify at home so I wont really use data and was assured that R99 per month was required.<br> <br> That will go off the 1 st of the month and I told agent my debit order must go off the 20th each month.<br> <br> I received the device and received an sms on the 20th October 2015 for inv 225071 &amp

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Replies (1)
MRPMobile
MRPMobile's reply23 Nov 2015, 12:43
Official
Hello Mariehet15,

Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. One of our customer care consultants will be in contact with you shortly.

Many thanks,
mrpmobile