Absolute worst service ever
<p>I have had issues with MRP Mobile since the day I have joined them in November 2015. I am at a point where i will not renew my contract with them at all. I will be asking another service provide to take over my contract. For more than 4 months now i have been struggling to get them to update my banking details, address and make sure that statements are emailed to me monthly. I have had the bank details captured incorrectly twice now, and now this month my service gets suspended because of their incompetance. When you get to speak to a service consultant all you get is apologies and excuses when they are in the wrong. </p> <p>Never in my life have I had such bad service from a company.</p>
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind Regards
Mrpmobile.
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind Regards
Mrpmobile.
After numerous phones calls from MRP Mobile yesteday, I can report absolutely nothing good. I am still waiting for emailed statements which was promised yesterday and i still have no cell phone connection. And seeing as it is their incompetance i feel that this should by now have been sorted, but they dont care about giving customer service.
After numerous phones calls from MRP Mobile yesteday, I can report absolutely nothing good. I am still waiting for emailed statements which was promised yesterday and i still have no cell phone connection. And seeing as it is their incompetance i feel that this should by now have been sorted, but they dont care about giving customer service.