ZM
Zethu M
1 reviews | Active since Aug 2025
28 Aug 2025, 13:54
A textbook case of *****ulent billing and abysmal service.
(1 Star - if zero was an option), I subscribed to an airtime and data package with MRP Mobile, and while they debit my bank account every month without fail, they did not provide the services they charged for. Despite making countless calls and sending numerous emails to cancel the subscription—and receiving confirmation each time that it was cancelled—the *****ulent debits continue every month. This is more than just poor service; it is outright theft and injustice, as they are knowingly taking money for a service they do not render and ignoring explicit cancellation requests.
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Replies (1)MRPMobile's replyOfficial
29 Aug 2025, 09:14Hi Zethu Mkhwa****
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
Many thanks,
Mr Price Mobile
MRPMobile's reply29 Aug 2025, 09:14
Official
Hi Zethu Mkhwa****
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
Many thanks,
Mr Price Mobile
