3rd Complaint ! 2 debits and no call back? *******

After my December DOUBLE debit , I was told Finance will contact me and sort it out.<br> I got the call to email everything and have not heard back from anyone. bank statement and all <br> I called back and was told it will take 7days. That was suppose to be 22nd and STILL no calls. <br> I WILL NOT run after you guys.. Consider this debt Paid ! I will reverse all my debits and switch banks. You guys need to LEARN business etiquette and Honesty..