You are not ready for online shopping, remove it as your offering

<p> I collected my online order today from the mall of the south branch. I opened the package and the pack of darts were opened, this could have damaged my clothing order as well caused injury to myself. The spade and fork set was missing the fork, this was urgent for my sons school project. What QA measures were in place prior to my package being sealed? Explain if your staff member was drunk when this order was processed? Why offer online shopping to clients when you cannot deliver and basic checks were not done? I have the disturbing photos to send to someone, let me know if you want them. On line shopping is supposed to be convenient but its not with your store is it? Maybe your company is not yet ready for online shopping!!</p>