HVdB
Herman Van der Berg
1 reviews | Active since Sept 2011
09 Nov 2015, 07:13
Wrong Size
I purchased a pair of Maxed running shoes from Mr Price Sport on Argyle, Durban 2 or 3 months ago.<br> I used it a couple of times and it kept hurting my left foot.<br> When I checked on Saturday after my Parkrun, I realised that one is a size 9 and the other a size 11.<br> Does your staff not check that the correct sized shoes are in the box?<br> This careless error could have done serious damage to my feet and then what?<br> I have thrown away the box and slip, but I'm sure you'll be able to assist, seeing that this is a Mr Price exclusive brand.<br> <br> Looking forward to a urgent response.<br> FYI, I take a size 11.
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Mr Price Sport's replyOfficial
09 Nov 2015, 11:57Hello Harry88,
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price Sport
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price Sport
Mr Price Sport's reply09 Nov 2015, 11:57
Official
Hello Harry88,
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price Sport
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price Sport