KvdM
Kirstin van der Merwe

1 reviews | Active since Mar 2015

08 Feb 2023, 09:39

What a disgrace of service

What pathetic and *********** service. I am so frustrated with Mr Price Sport at the moment. You CANNOT get ahold of a store. You call the number provided its engaged. Finally find the call center who cannot assist you in any way other than forwarding your call to thr store, after it going through it hangs up on you saying there was an error. Not only to one store but to 3 different stores. After calling back time and time again the call center get more and more rude. It is a disgrace.

I have driven to 2 different kr price sport stores that show stock on their system only to find out its incorrect on the system.

Please can someone assist me

0
Replies (3)
Mr Price Sport
Mr Price Sport's reply08 Feb 2023, 10:06
Official
Dear Kirstin 

We are sorry that you were unable to make contact with our stores when you tried to , however someone will be in touch shortly to assist you personally. 

Warm Regards 
MR PRICE SPORT 
KvdM
Kirstin van der Merwe's update08 Feb 2023, 11:11
Reviewer Update
Thank you to Nicky and her team. Within NO time you have assisted me. Kindly give your call center training to do the same and have the same kind spirit towards their customers.

Regards
Satisfied Client
Mr Price Sport
Mr Price Sport's reply08 Feb 2023, 11:39
Official
Dear Kirstin 

Thank you so much , we are just glad that you were assisted and we will definitely address the issues you raised regarding the Call Centre. 

Have a super day further

MR PRICE SPORT