VERY POOR SERVICE

I ordered an item on 28 June 2022 for delivery, which according to the App would be done within 4 days. We received an item stating that the item is out for delivery a couple of fays later. We still have not received the item. I phoned the call center 3 or 4 times and every time they tell me that according to the system the item is still at the warehouse and has not been sent out yet, but they will escalate and let me know. I have yet to receive a phone call or email from them. They are not able to provide me with a tracking number. This is absolutely unacceptable. I will NEVER buy from Mr Price, Mr Price Sport, or Mr Price Home again. Do not be fooled by the friendliness of their call center operators. They may be friendly, but their service is abysmal.