lN
lungi N
1 reviews | Active since Jan 2017
10 May 2024, 16:24
Unwilling to help customers
I tried supporting SA business retailers when everyone has jumped ship and prefer buying overseas. Mr Price Sport in carlswald is horrible. The manager will ask whether you've been helped and still won't help you. The assistants walk right past a customer without asking whether you need help. It's disgusting behavior There are other retailers that are just as inexpensive outside SA and I'll be happy to shop from them.
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Replies (1)
Mr Price Sport's replyOfficial
13 May 2024, 09:05Dear Lungi
Thank you for your support so far , we certainly do appreciate it , however we are just as disappointed as you are to read about the not so great customer service out in our Carlswald store. The matter will be escalated and customer service training skills reiterated to our team instore. Please allow us the chance to fix this and not have a repeat of such nature at your next instore visit.
Please standby for personal feedback and comms
Warm Regards
MR PRICE SPORT
Thank you for your support so far , we certainly do appreciate it , however we are just as disappointed as you are to read about the not so great customer service out in our Carlswald store. The matter will be escalated and customer service training skills reiterated to our team instore. Please allow us the chance to fix this and not have a repeat of such nature at your next instore visit.
Please standby for personal feedback and comms
Warm Regards
MR PRICE SPORT
Mr Price Sport's reply13 May 2024, 09:05
Official
Dear Lungi
Thank you for your support so far , we certainly do appreciate it , however we are just as disappointed as you are to read about the not so great customer service out in our Carlswald store. The matter will be escalated and customer service training skills reiterated to our team instore. Please allow us the chance to fix this and not have a repeat of such nature at your next instore visit.
Please standby for personal feedback and comms
Warm Regards
MR PRICE SPORT
Thank you for your support so far , we certainly do appreciate it , however we are just as disappointed as you are to read about the not so great customer service out in our Carlswald store. The matter will be escalated and customer service training skills reiterated to our team instore. Please allow us the chance to fix this and not have a repeat of such nature at your next instore visit.
Please standby for personal feedback and comms
Warm Regards
MR PRICE SPORT