Unhappy online shopper

I placed an order with Mrp Sport online on the 21st of December 2017 and heard nothing from them therefore. Complete silence, till I decided to send them an email on the 15th of Jan querying when my items would be delivered. Eugene James responded on the 18th of Jan 2018 with a lame excuse about “technical issues” being the reason for the delay (by the way I did not get an apology for this issue) secondly he went on to add that some of the items ordered might be out of stock. I ordered two things and you cannot tell me which one i might not be getting?? I am so appalled by the level of customer “care” offered by this company. As if that was not worse I went on to complain on their Facebook page where I got told of the same “technical issue” and when i asked how long it would take them to deliver the items.The response was the same time as originally opted for???seriously... i paid R15 for a delivery to take a whole month with no explanation or apology?? I will not be using MrpSport online again as they have shown little to no respect for their consumers.