MS
Mariska S
1 reviews | Active since Apr 2022
07 Apr 2022, 11:33
Terrible Service
Mr Price Sport Somerset West - Is it really that difficult to answer a phone? You will then need to take your number off the internet if you do not want to be called. The worst thing is that every time I phoned, the phone gets picked up and then slammed down in my ear. Once, the person obviously not wanting to talk to a customer, actually answered and then dialed a number, cleared her throat and when I said hallo, she slammed the phone down in my ear. I work in Customer Service and you get a below 0 rating, If you do not want to work, stay at home and give someone else the opportunity that you are completely messing up. MR PRICE, this is terrible service.
Helpful (0)
Replies (3)0
Replies (3)Mr Price Sport's replyOfficial
07 Apr 2022, 12:15Dear Mariska
We really are sorry for this issue you have been experiencing with contacting our Somerset store. You will receive a call shortly from the store to see how they can assist you and the other matter further investigated.
Thank you
MR PRICE SPORT
We really are sorry for this issue you have been experiencing with contacting our Somerset store. You will receive a call shortly from the store to see how they can assist you and the other matter further investigated.
Thank you
MR PRICE SPORT
Mr Price Sport's reply07 Apr 2022, 12:15
Official
Dear Mariska
We really are sorry for this issue you have been experiencing with contacting our Somerset store. You will receive a call shortly from the store to see how they can assist you and the other matter further investigated.
Thank you
MR PRICE SPORT
We really are sorry for this issue you have been experiencing with contacting our Somerset store. You will receive a call shortly from the store to see how they can assist you and the other matter further investigated.
Thank you
MR PRICE SPORT
MS
Mariska S's updateReviewer Update
07 Apr 2022, 13:01Thank you. The Branch Manager made contact and he managed to assist me and apologized for the actions of the person(s).
- Hopefully they will be trained in how to do their jobs proper and deal with customers accordingly in order for me to not be a Karen :)
- Hopefully they will be trained in how to do their jobs proper and deal with customers accordingly in order for me to not be a Karen :)
MS
Mariska S's update07 Apr 2022, 13:01
Reviewer Update
Thank you. The Branch Manager made contact and he managed to assist me and apologized for the actions of the person(s).
- Hopefully they will be trained in how to do their jobs proper and deal with customers accordingly in order for me to not be a Karen :)
- Hopefully they will be trained in how to do their jobs proper and deal with customers accordingly in order for me to not be a Karen :)
Mr Price Sport's replyOfficial
07 Apr 2022, 13:26Dear Mariska ( Definitely not a Karen) :-)
Thank you for the update and we are so glad you were assisted , we aim to do better everyday.
Have a super day
MR PRICE SPORT
Thank you for the update and we are so glad you were assisted , we aim to do better everyday.
Have a super day
MR PRICE SPORT
Mr Price Sport's reply07 Apr 2022, 13:26
Official
Dear Mariska ( Definitely not a Karen) :-)
Thank you for the update and we are so glad you were assisted , we aim to do better everyday.
Have a super day
MR PRICE SPORT
Thank you for the update and we are so glad you were assisted , we aim to do better everyday.
Have a super day
MR PRICE SPORT
