Store refund

<p>I visited the Mr Price Sport in Rosebank Mall on Monday 2016/07/18 to return goods. The cashier asked to see the card I have purchased my goods with, I showed her that it was a debit card. She stated that the refund would be done onto my card, I advised again that my card was a debit card and not a credit card. I also advised that I had experienced issues before when a refund was done onto my debit card as it never reflected and I had to bring in bank statements to prove that, which I regarded as a complete invasion of my privacy. She advised that with your systems now, this would reflect within the day. It has not! I have been in contact with the store manager, Ntombi, who told me I must wait 7 days and if there is no credit I'd have to pull bank statements as proof.</p> <p>This was the very point I was trying to make to the clearly incompetant cashier. When I purchase iteams at the outlets, do you not get your money immediately???? It's highly unfair for me to wait 7 days for your staff's inabilities to process refunds correctly.</p> <p>I would like a service manager to call me and process my refund.</p> <p> </p>