zZ
zenanorling Z

1 reviews | Active since Oct 2016

03 Oct 2016, 13:50

Staff to learn what uni*** means....

<p>A while ago maybe just over a month i went to mr. Price sport, blueroute mall , Cape Town. I needed a new padded cycling shorts . I only ever use it at gym on the spin bike so my knowledge is very limited. </p> <p>On this day i approached a staff member asking if their padded cycling shorts was uni***.... she said yes. I found a pair i liked ,as it looked a bit long i asked her again if it was uni*** and she again said yes. As my knowledge is limited took it and paid.</p> <p>I fitted it at home and found that the padding stuck out BADLY... i returned it to the store to exchange for a smaller size.... but the same thing happened.</p> <p>I thought that as it was uni*** that maybe it just fit badly.... and continued wearing it.</p> <p>Upon returning to the store to get new gym gear i happened to mention this to a different staff member and i was told that they don't stimock uni*** cycling shorts and that i was given incorrect info . She then showed me the ladies cycling shorts.</p> <p>At this point i was extremely unhappy and terribly disapointed . I had already worn the shorts ... and the store was not going to exchange the shorts.</p> <p>After this i sent them an email detailing the story as i did now. I received a confirmation email... followed by another requesting my contact number.... that was over a week ago.... i am still waiting for any other contact from them in this regard.</p> <p>I am using this platform as a last resort. Essentially I'd like exchange the shorts as apologies won't make wearing the shorts less embarrassing. </p> <p>Thank you</p>

0
Replies (2)
Mr Price Sport
Mr Price Sport's reply03 Oct 2016, 15:33
Official

Good day

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards

Mr Price Sport.

zZ
zenanorling Z's update03 Oct 2016, 15:50
Reviewer Update

Good day thank you for the response i hope to hear from tge area manager soon.

Thank you