1 reviews | Active since Aug 2015
SENT ON A WILD GOOSE CHASE AND RUDE
Last week friday I wrote a report on mr price home, game, pick and pay and debbie mouton jewlers. All company's contacted me regarding complaints and where respectful and wanted to set things right. However mr price treated me like a ******** and refused to think outside the box in order to correct a shoe lace issue. It may seem like a patheticaly small issue but money is momey and my time is money. I explained to them I get one day off every two weeks and work very long hours for little money. I refuse to spend my one day off and instead of spending time with loved ones run around and get slips and take pictures and reply to emails ect. There response to me is upsetting. I wont shop there any more. I used to love them.
please be advised that this is standard procedure for all quality complaints here at Head office as our quality auditors need this required information in order to assess the items accordingly and if need be to take it up with the relevant suppliers due to dealing with so many.
However if you are not happy to follow this process you are more than welcome to return to the store where the store manager can assess the boots and make a decision upon store level.
Thank you kindly for your feedback.
Mr Price
please be advised that this is standard procedure for all quality complaints here at Head office as our quality auditors need this required information in order to assess the items accordingly and if need be to take it up with the relevant suppliers due to dealing with so many.
However if you are not happy to follow this process you are more than welcome to return to the store where the store manager can assess the boots and make a decision upon store level.
Thank you kindly for your feedback.
Mr Price
