JV
Johanele V
1 reviews | Active since Feb 2023
05 Feb 2023, 19:27
Rude Employees
Terrible service!! Went to Mr Price and bought clothes with an account card. Went to Mr Price Sport, requested my ID. We asked them nicely why and since when, the lady said extremely rude since last year. We told her they didn't ask Dec 2022, she told us repeatedly they did when they didn't. The cashier did not greet us!! Will never go back to Mr Price Sport at Springs mall.. Bad service and rude employees!!
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Replies (1)
Mr Price Sport's replyOfficial
06 Feb 2023, 14:02Dear Johanele
We are sorry that your experience at our Springs Mall store was not to your expectation and the matter addressed with the associates and we aim to not have a repeat in incident. In areas where ***** and identity theft is high , some of our stores do request ID verification , in the interest of safety of our customers and ourselves. However this is no excuse for rude behaviour.
Thank you for taking time out of your day to inform us of this matter, your feedback is appreciated.
Warm Regards
MR PRICE SPORT
We are sorry that your experience at our Springs Mall store was not to your expectation and the matter addressed with the associates and we aim to not have a repeat in incident. In areas where ***** and identity theft is high , some of our stores do request ID verification , in the interest of safety of our customers and ourselves. However this is no excuse for rude behaviour.
Thank you for taking time out of your day to inform us of this matter, your feedback is appreciated.
Warm Regards
MR PRICE SPORT
Mr Price Sport's reply06 Feb 2023, 14:02
Official
Dear Johanele
We are sorry that your experience at our Springs Mall store was not to your expectation and the matter addressed with the associates and we aim to not have a repeat in incident. In areas where ***** and identity theft is high , some of our stores do request ID verification , in the interest of safety of our customers and ourselves. However this is no excuse for rude behaviour.
Thank you for taking time out of your day to inform us of this matter, your feedback is appreciated.
Warm Regards
MR PRICE SPORT
We are sorry that your experience at our Springs Mall store was not to your expectation and the matter addressed with the associates and we aim to not have a repeat in incident. In areas where ***** and identity theft is high , some of our stores do request ID verification , in the interest of safety of our customers and ourselves. However this is no excuse for rude behaviour.
Thank you for taking time out of your day to inform us of this matter, your feedback is appreciated.
Warm Regards
MR PRICE SPORT