REFUND

I deeply disappointed with Mr Price Sport blue Route and Mr Price Sport head office. I purchased items on Friday, 4 October and Saturday, 5October 2024 I returned items and was asked by the cashier if I have the bank card as proof of purchase as I paid with my bank card. I showed my bank card and the cashier did not ask whether I wanted to receive cash or a refund done on my card, immediately the cashier insisted that he generate the refund via my card. I did not have a problem with that but I was told that the funds should reflect in my account within 3 days, which has not been the case. On Wednesday, I visited the branch and spoke to the Manager Rolando who informed me that funds should have reflected, he asked me to forward the refund receipt to MRPsport email address which I did. He then later emailed me to inform me that funds were approved - I rep****, asking why is there delay as it has been now more than a week and I have not received my refund ! If I do not receive my refund , I would need to receive the cash and Mr P Sport will need to deal with the rest as I have been waiting and have not received any feedback or any communication regarding payment.