1 reviews | Active since Mar 2016
R399 for soccer boots that lasted for 1 month?
Hi Mr Price,<br> <br> I spent R400 for a pair of soccer boots that lasted only for 1 month. Played only 4 games. (1 game = 40min) .<br> So if you do maths, its 160 Min which mean the boots lasted for 2H40M. <br> <br> And according to the Consumer PA, In terms of s56 (read with s55) of the CPA, all goods sold to a consumer are sold with an imp**** warranty of quality, that cannot be contracted out of or revoked. The warranty gives the consumer the right to receive goods that:<br> <br> are reasonably suitable for the purpose that they are intended to be used for,<br> are of good quality, free of defects and in good working order, and<br> will be durable and usable for a reasonable period of time.<br> If goods are found not to comply with these requirements then;<br> <br> up to 6 months after receiving the goods;<br> the consumer can return the goods, or<br> get the goods replaced, or<br> get the goods repaired.<br> The consumer can do any of these things without penalty; and<br> at the suppliers cost.<br> <br> So, kindly let me know when can I bring these boots for my refund?<br> should this not be resolve, NCC is my next step.<br> <br> Regards,<br> Mahamba
Please accept our sincerest apologies regarding the quality of the items you have received, We truly understand your frustration, we thank you for bringing this to our attention your complaint has been escalated to our Quality Auditors as this is one of our greatest concerns and our quality team is working on this as high priority to improve our quality as well as great value for money. Please could your return the item to the store for an exchange.
Many Thanks
Mr Price Sport
Please accept our sincerest apologies regarding the quality of the items you have received, We truly understand your frustration, we thank you for bringing this to our attention your complaint has been escalated to our Quality Auditors as this is one of our greatest concerns and our quality team is working on this as high priority to improve our quality as well as great value for money. Please could your return the item to the store for an exchange.
Many Thanks
Mr Price Sport
