Poor Service, worse attitude

Mr Price Sport Centurion : 21 November 2020, 15:10 ...

Absolutely shocked at the poor customer service at the till !

I wanted to buy my mum a walking shoe.

The gent with glasses on the floor really sorted us out.

The ladies at the till - unbelievable !

So they rang up the price and I wanted to redeem my voucher ...

They said that they were offline and that they only accepted cash ???

I do not believe that because they would have asked from the the time I walked up how I wanted to pay or they would have put a sign saying cash sales only or something to that effect ...

My voucher for was R300.00 - pardon me if business is boomin' but you would make a plan to process the sale ...

So when I asked what can be done, they rudely said come back when our systems are online or go to Centurion Lifestyle or Mall @ Reds ... really ????

Something tells me that we interrupted the 'authorize' party at the till before closing time : check the cameras between 15:00 - 15:20 ...

So I went to Mr P Sport Centurion Lifestyle - no issues, no system offline, quick and easy ...

What went wrong at Centurion Mall ?

C'mon surely they could have captured the voucher in a log book or something - make a plan, close the sale ...

Whoever is responsible for training the staff - this is your fault too !