POOR SERVICE

mr orice sports are always out of 6 kg dumbells so they ordered for me from another branch. when they arrived they were damaged.how no one saw the damage ill never know??! they ordered again for me from another store and told me it would be ANOTHER 2 weeks wait. Its now almost a month and um STILL waiting, desoite the manageress promising me i would be called after 2 weeks??!!