Poor quality goods and no exchange

<p>I bought a 2L hydration pack at Mr Price Blue Route Mall. After using it the 3rd time (short runs previously) the bladder just split down the side. Unfortunately i could not find the receipt for proof of purchase. When i returned the item they told me i could either get a store voucher or have to buy a new bladder. After checking on the system they told me that the pack is now valued at R10! I asked them to phone the 'manager' and his response was that there is nothing they can do its their policy. Surely they should return the goods to manufacturer (clearly faulty) and offer a decent exchange.......</p>