1 reviews | Active since May 2016

09 May 2016, 09:46

Poor Assistance

<p class="MsoNormal"><span lang="EN-GB" style="font-size: 10.5pt; line-height: 115%; font-family: Verdana, sans-serif; color: #555555; background-color: white; background-position: initial; background-repeat: initial;">I purchased an exercise bike about a year and a half ago. The bikes rubber chain broke and</span>&nbsp;I<span class="apple-converted-space">&nbsp;</span>have been&nbsp;trying to get the bike repaired, however they say they have discontinued selling this model. I have been to the store 3 times and spoken to 3 different people, all saying they will help me and put the manager or previous supplier in contact with me so that I can get the bike repaired. I have had zero feedback or assistance. At this rate I will have to buy an entire new bike. Definitely wont be from<span class="apple-converted-space">&nbsp;</span>Mr Price.</p>

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Replies (1)
Mr Price Sport
Mr Price Sport's reply09 May 2016, 13:04
Official

Hi Denham

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks

Mr Price