RM
Rughshana M

1 reviews | Active since Mar 2009

14 Oct 2016, 15:49

MRP Sport Online Service that Cant deliver!

<p>I ordered something online last week Friday, 07Oct that i needed the following Friday, 14 Oct. I received a call and email notification it will be delivered on Monday, 10 Oct. I received dispatch messages and everything. The package never arrived. I followed up with the couriers who advised me the package was returned to the store who dispatched it due to a sticker error made by MRP. No one even has the decency to even call me about the delay. I followed up with MRP. After being placed on hold for almost 20min they dropped the call. I tried calling back numerous times. no one answers for about 10 min each time and then the call disconnects. So here I am, unable to find a single MRP person who can assist me and i am off to an event without my parcel. I doubt i will be using your service again</p>

0
Replies (1)
Mr Price Sport
Mr Price Sport's reply17 Oct 2016, 17:04
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price Sport