1 reviews | Active since Mar 2017
Mr price has bad customer service
<p>Today (14 March 2017) i went to Mr price sport the glen. I went back to return shoes i bought yesterday. On the system the cashier told me they still have 3 size 8's of that exact shoe in stock. She went to look at the back and there was nothing (which leaves one question in mind, what's happening in that store?) I then found another shoe but was also told they never had stock of a size 8. I asked for 7 different shoes in size 8 and everytime i was told "sorry, no stock" without the lady even looking in the back. Upon requesting for a refund, there was no money in the till after it was already processed. The cashier pulled out a stack of R100 and R200 notes from her breast and gave that to me, how do you do this to a customer? Eventually i gave up. Mr price sport will never see me again.</p>
Good day
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Good day
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
