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ls.liezelnel ls.liezelnel

1 reviews | Active since Oct 2016

12 Oct 2016, 12:59

MR PRICE CALL CENTRE - Worst call centre in the history of call centre solutions

<p>After phoning several times to query my account, and emailing several people on all the different portals this call centre offers. I have spent more money on phone calls than on the actual account query.</p> <p> </p> <p>No feedback, no assistance, no one listenes. Having to explain every single time i phone why i am phoning. They are the worst call centre in the history of call centres. Have been struggling since 8 am to get someone from the call centre to contact me. No replies on emails sent directly to the help desk or the supervisors.</p> <p> </p> <p>Worst service ever!!!</p>

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Replies (5)
Mr Price Sport
Mr Price Sport's reply12 Oct 2016, 16:38
Official

Good day

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards

MRP

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ls.liezelnel ls.liezelnel's update12 Oct 2016, 16:54
Reviewer Update

I patiently await your call

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ls.liezelnel ls.liezelnel's update13 Oct 2016, 08:12
Reviewer Update

Still no contact from Mr Price :(

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ls.liezelnel ls.liezelnel's update13 Oct 2016, 11:10
Reviewer Update

Got a call from Mr. Price, all is sorted out, will be happy once this account has been completed!

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ls.liezelnel ls.liezelnel's update13 Feb 2017, 14:10
Reviewer Update

Still waiting on feed back why my credit has been pushed to R1 , if Mr Price call center was the reason for my account failure.


Have app**** for Credit increase, but no one answers. Dont know if i want to have this account any more. Considering closing it and taking out a different account.