Mr P Pathetic Online Customer Service

11.06.15 Purchased an item online and not even 5mins later needed to add something to the order - Mr P refused to amend/combine the orders and let me pay delivery once off. Said i had to either cancel order and start from scratch or pay R70 delivery fee twice. I then didn't have a choice - cancelled the order. Money will take 24hrs to refund, Reagan Naicker said.<br> 17.06.15 I still do not have my money back. There is nothing pending at my bank for this reversal of funds and now all of a sudden refunds take 3-5 working days. This message was simply passed on by Emily, the supervisor whom i had asked to speak to and didn't come to the phone.<br> Terrible service. I simply hung up and said i will pester them again tomorrow should i not have my money.