1 reviews | Active since Jul 2011
Irritating Shopping Experience
<p>I had a very frustrating shopping experience at Mr Price Sport Gateway (Durban) last night. I have a Mr Price account (which has never missed a payment) for a while now, and last night my wife needed to purchase some items for herself and my daughter. When we wanted to checkout at the tills, I realized that I had forgotten my Mr Price account card at home, so asked to see the manager. He indicated it wouldn't be a problem, yet after speaking with another lady, I was told I wasn't allowed to purchase (on my account) without my card. Please could a decision maker contact me and explain how the valid account holder (with my drivers license) is refused to purchase items from YOUR company, but if my card was ****** that morning, someone could go into a Mr Price store and max my card out, but that is alright by Mr Price, please can someone explain that to me !! </p>
Good Morning Matthew
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager for Gateway and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price Sport
Good Morning Matthew
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager for Gateway and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price Sport
