NC
Nadia C

1 reviews | Active since Mar 2009

30 Mar 2016, 14:14

Incorrect prices for items supposedly on sale

I purchased 2 items from MrP Sport on Monday, i was charged full price despite the items being on sale. The one item i ordered on-line and returned for a smaller size but surely it should have been picked up on the system. I had to already point it out to the staff that the prices weren't the same for the same item. The staff was very relaxed looked more tired and concerned about going home as if the store was overflowing with customers! Which it wasn't. Also they had a staff members cool drink in the fridge, a can of SCORE, which another customer wanted to buy was told it wasn't for sale. surely this then shouldn't be in the fridge. I would like t know how do i now get my refund on the difference i paid for the items? Surely its not fair that i paid full price for items on sale! and no i cant drive back to the store from Mitchell's plain to canal walk.

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Replies (1)
Mr Price Sport
Mr Price Sport's reply03 Apr 2016, 12:42
Official
Hello ncharles,

Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards
Mr Price Sport