1 reviews | Active since Aug 2023
Ill treatment from MRP Sports Account Agents
Just recieved the most disgusting treatment via a call center or “accounts service” agent regarding my account at Mrp Sport. As overwhelming as your marketing is through communication, your form of account communication seems to be as consistent. I am all for cooperation when it comes to chatting about my account but when someone speaks over me or belittles my experience and what I was trying to communicate to the consultant - instead he spoke condescendingly, denied anything before I could even finish a sentence. The previous consultants I spoke to had respect within their dialogue. Please screen your staff readiness on telephone etiquette before appointment. When enforcing policies or reading off your regulations - act professional and treat the customer with respect - not throw it in their face. Don’t belittle, educate.
We sorry for your disappointing experience, the matter will be raised and your feedback shared with the relevant teams, Thanks so much for taking the time to both, let us know about your experience and giving us the chance to reiterate to our teams the importance of being respectful during all interactions.
You will receive feedback from a member of our Call Centre. Thanks ,again for sharing your experience with us.
Warm Regards
MR PRICE SPORT
We sorry for your disappointing experience, the matter will be raised and your feedback shared with the relevant teams, Thanks so much for taking the time to both, let us know about your experience and giving us the chance to reiterate to our teams the importance of being respectful during all interactions.
You will receive feedback from a member of our Call Centre. Thanks ,again for sharing your experience with us.
Warm Regards
MR PRICE SPORT
