I placed an order on the 8th of June for some clothing, I later went and checked the status of my order and it had been cancelled

I placed an order on the 8th of June for some clothing, I later went and checked the status of my order and it had been cancelled. Since I had paid for a home delivery, I kept on following up on the phone, via email, through Hello Peter as well but I haven’t received any feedback. Yesterday I went to the Mr Price in Woodmead(Sandton) since I wasn’t getting any help. Even they couldn’t get hold of their online purchases department. I’m honestly upset since I now have to spend money to do the follow ups!