JF
Jozelle F

1 reviews | Active since Nov 2020

26 Sept 2024, 11:44

Extremely Disappointed with Mr. Price Sport's Service

I'm extremely disappointed with my recent experience with Mr. Price Sport. I placed an order on August 28th, but it's now the 26th of September, nearly a month later, and I still haven't received it.

To make matters worse, my attempts to contact customer care have been frustrating. I've spent far too long on hold, waiting for assistance that never comes. Emails sent to the team remain unanswered.

The lack of communication and updates on my order status is unacceptable. As a customer, I expect basic courtesy and efficiency.

You have lost a loyal customer due to bad communication.

0
Replies (1)
Mr Price Sport
Mr Price Sport's reply27 Sept 2024, 13:18
Official
Dear Jozelle 

We are so sorry for your disappointing experience and for not being able to contact our call Centre. We are looking into this with urgency and you will receive feedback ASAP. 

Please Standby
MR PRICE SPORT