HT
Henry T

1 reviews | Active since Feb 2014

16 Jul 2015, 16:19

Express Shipping to Store

I ordered a pair of rugby togs online from the Mr Price Sport Website on Monday 13_07_2015 and I chose the express store delivery so that I could have my Togs by Thursday 16 July 2015 as my togs had broken. I paid extra for it and at no time did Mr Price contact me to say there are issues or problems with there deliveries. I had to phone them my self today about 4 times to find out where my togs were that I desperately needed for today which is Thursday. Now my togs are only arriving tomorrow and im *****ed for tonight and cant practise. I have the possibility of losing my place in the squad and also injuring myself cause I have to now run with my sneakers. I find this disgusting that they refuse to assist me because of there fault. I will never ever buy online from Mr Price group ever again. And in fact I will be closing my account once the account is settled. This is not service how you punish your customers for your fault.

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Replies (1)
Mr Price Sport
Mr Price Sport's reply17 Jul 2015, 08:13
Official
Hello Ralfm3ist3r,

We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks
Mr Price Sport