WB
Wade B

1 reviews | Active since May 2022

01 Aug 2023, 13:35

Excellent Service from Mr Price Sports Hillcrest

Hello, I wouild like to congratulate Mr Price Sport Hillcrest on their excellent Service and understanding. I purchased a pair of soccer boots for my son 3 months ago, unfortunately these boots started to split on the side. I was hesitant to complain about them, but when I contacted the Mr Price Customer services they responded quickly and informed me I need to go to the store for them to assess the boots. I went to the Hillcrest Branch, and showed the issue to the Store Manager who, promptly asked me if I would like a refund or purchase something else. I was amazed at the excellent service. Well Done to Mr Price Sports Hillcrest.

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Replies (1)
Mr Price Sport
Mr Price Sport's reply01 Aug 2023, 14:02
Official
Dear Wade 

Firstly , Thank you so much for being a Mr Price Sport  customer and secondly for taking time out to let us know that despite the product issue , you still received great service from our Team in Hillcrest as well as our Call Centre. 

We appreciate the feedback and look forward to seeing you instore or online soon. 

Warm Wishes 
MR PRICE SPORT