Employees is where the crime begins

I made a purchase at loch Logan. Where the cashier insisted on making a copy of my ID. 2 days later ***** happened on my account. 3 transaction in soweto and johannesburg. I returned to this store and the same gentleman who won't give his name. Says his a manager there refused to give me area manager details. He was arrogant since I came into the store. This ****s and ***** happening on accounts seems to begin with in-store employees. This is in-store ***** happening. And not online *****.