AS
Amelia S
1 reviews | Active since Mar 2009
14 Aug 2015, 17:06
Cracked cricket bat
I bought a GM Argon cricket bat last week Tuesday for my 9 year old son. The bat cracked at the first practise session. I was told by Mr Price staff that we used an incorrect ball. The bat is made of Kashmir willow and therefor a soft cricket ball must be used. I have never heard of soft cricket bats or soft cricket *****. I was never warned about this by Mr Price staff when I bought the bat and there were no warnings on the product that only soft cricket ***** must be used. <br> <br> Mr Price now refuse to refund me for the damaged bat.
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Replies (1)Mr Price Sport's replyOfficial
17 Aug 2015, 10:17Hello tomiela,
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price Sport
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price Sport
Mr Price Sport's reply17 Aug 2015, 10:17
Official
Hello tomiela,
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price Sport
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price Sport
