Complaint Regarding Poor Handling of Lost Online Order

I am writing to express my utter dismay and frustration with the handling of my recent online order nr ***, which has been lost.

The lack of communication from your side regarding the status of my order has been extremely disappointing.

Despite my numerous attempts to follow up, I received no proactive updates or information from your team. This has caused significant inconvenience and frustration, as I had to repeatedly reach out to inquire about the status of my order.

I expect better service from a reputable company like Mr Price Sport. I urge you to improve your communication processes and ensure that customers are kept informed about their orders, especially when issues arise.