AM
Anne-Marie Massyn

1 reviews | Active since Mar 2016

31 Aug 2021, 14:03

COMPLAINT: MR. PRICE

COMPLAINT ABOUT MR. PRICE SPORT: Shop UG63, Loch Logan Waterfront, 105/7 Henry St, Willows, Bloemfontein, 9301 I have bought an on-line voucher for my son as a birthday present. I have received the order confirmation and he has received the sms with the voucher number and reference. He went to the Mr Price Sport Loch Logan Waterfron in Bloemfontein and they could not help him and insisted on the physical card before he can purchases something. He tried to explain how does a online voucher worked to them but that was a waste of time. How can Mr. Price hire such *********** staff who does not even know how the products of the business are working? This is really poor service and also unacceptable. Can I please get an explanation and apologies from the store manager? Anne-Marie Massyn ***

0
Replies (3)
AM
Anne-Marie Massyn's update09 Sept 2021, 13:32
Reviewer Update
When is Mr. Price Sport going to respond to the query dated 31 Aug 2021, 14:03?
Mr Price Sport
Mr Price Sport's reply09 Sept 2021, 14:02
Official
Dear Anne-Marie 

I really am sorry but for some reason we did not receive a prompt advising us of your initial post. Kindly give us a few minutes and you will be contacted with personal feedback shortly. 

Warm Regards
Mr Price Sport
AM
Anne-Marie Massyn's update18 Nov 2021, 12:49
Reviewer Update
This problem was never solved. Can the Manager from MR. PRICE SPORT: Shop UG63, Loch Logan Waterfront, 105/7 Henry St, Willows, Bloemfontein, 9301 give me an urgent call. IT IS VERY URGENT!!
Anne-Marie Massyn