BAD SERVICE = BRAND DAMAGE

I bought my daughter a waterslide at Mr. Price Cape Gate which did not work at all.From the moment I handed the slide to your Sales Assistant (Marelda Kortman), it was an experience from hell that left me feeling like I was a ********. Firstly she did not greet me or make eye contact with me, she proceeded to open the box and reprimand me for bringing the goods back damp from when I had tried to set the slide up, when I discovered it did not work.She proceeded to question me in an extremely derogatory way whether I had washed the slide. She also questioned me as to why I was returning it to their branch as they would now have the credit on their books and in future I need to return the goods to the branch that I had bought it from. As a customer I was of the understanding that I was not buying the goods from a store but from Mr. P, hence I could return it to a Mr. Price. If this is not the case it could have been dealt with in a more professional manner not reprimanding me in front of other customers.If that was not bad enough she then reprimanded me for not having my store card signed.I am pregnant and started experiencing severe pains from the stress and had to abort my shoppin