BAD SERVICE AT MRP SPORTS MAPONYA MALL

ON THE 26TH OF FEBRUARY I WENT TO MR PRICE SPORT MAPONYA MALL TO PICK UP AN ONLINE ORDER. I ASKED ONE OF THE EMPLOYEES AND THEY SAID I MUST PROCEED TO THE TILL. WHEN I GOT TO THE TILL, A GIRL GAVE ME ATTITUDE AND TOLD ME TO JOIN THE QUEUE. I USUALLY DO NOT HAVE TO WAIT IN THE LINE TO PICK AN ORDER FROM THE OTHER MRP STORES SO OF COURSE I WAS ANNOYED BUT I WENT TO JOIN THE QUEUE. WHEN I GOT TO THE FRONT OF THE LINE THIS VERY SAME GIRL DECIDES ITS A CONVENIENT TO CLEAN THE COUNTER AT THE BACK AND TIDY UP THE STORE AND SHE MADE ME WAIT FOR LONG AND THEN ASSISTED ME. I DID NOT APPRICIATE THE SERVICE I RECEIVED BECAUSE I NEVER GET THAT TYPE OF SERVICES FROM YOUR OTHER BRANCHES. PLEASE ENSURE THIS NEVER HAPPENS AND LASTLY I CANNOT ORDER ONLINE AND GO AND WAIT IN A LONG LINE AT THE STORE TO PICK UP THE ORDER, WHATS THE USE THEN OF ORDERING ONLINE.